by Todd Hagopian | Oct 6, 2026 | Leadership
When an executive asks how often they should review the numbers, they are usually asking a different question than the one they said out loud. The stated question is about frequency. The real question is almost always about control: something in the business went...
by Todd Hagopian | Oct 6, 2026 | Leadership
Why the SKU’s own revenue is the wrong starting number The three places the revenue can go How to classify each customer Building the estimate customer by customer Testing the estimate with price instead of guesswork What to do with the number once you have it...
by Todd Hagopian | Oct 6, 2026 | Transformation
What does this article cover? What do buyers say actually works? Before you buy: three questions About the work: three questions About the people: three questions About the end: three questions How do you actually use the twelve? Who should this article send away?...
by Todd Hagopian | Oct 5, 2026 | Leadership
Capturing Institutional Knowledge: Solving the 2026 Retirement Crisis THE INSTITUTIONAL KNOWLEDGE CRISIS The 30-Day Apprehend Cycle for Capturing Tacit Expertise Before It Retires THE 2030 PREDICTION By end of 2030, manufacturers who deploy AI-enabled knowledge...
by Todd Hagopian | Oct 5, 2026 | Leadership
The standard advice on manufacturing metrics is that you should measure what matters, align your KPIs to strategy, and make sure every level of the organization has visibility. It appears in every operations textbook and it is not wrong. It is just useless, because it...
