10 Best 80/20 Consultants to Fix Your Business in 2026 Stagnation Slaughters. Strategy Saves. Speed Scales. Table of Contents Why Does Every Stagnating Business Need an 80/20 Consultant? 1. Bill Canady — CEO of OTC Industrial Technologies and Arrowhead Engineered Products 2. Richard Koch — Author of The 80/20 Principle 3. David Philippi — CEO […] Read More

Phase-Out Planning vs. Product Lifecycle Management: Why Passive Decline Management Is Bleeding Your Portfolio Dry Product Lifecycle Management has trained generations of executives to accept decline as inevitable. But what if passively managing product death is costing you millions in recoverable value? A hypothetical appliance manufacturer discovered their side-by-side refrigerator division was hemorrhaging $500,000 per […] Read More

Harvard Business Review research shows service cost variation between customers often exceeds ten times within the same company — but standard accounting averages those costs across everyone, systematically overstating profitability for your most demanding accounts. Your customer service team already knows the truth. They spend 80 percent of their time on 20 percent of customers. […] Read More

Three myths destroy more organizational value than any competitor ever could: all revenue is good revenue, big customers are always profitable, and more products mean more sales. Harvard Business Review research shows the spread between most and least profitable customers within the same company often exceeds ten times — yet organizations celebrate revenue growth, protect […] Read More

I led a consumer products division where manufacturing costs ran 22% above competitors at the same scale with the same technology. The culprit wasn’t labor, wasn’t equipment, wasn’t sourcing. It was product proliferation eating us alive from the inside. We cut active SKUs by 64% and revenue dropped 8%. Read that again. Sixty-four percent of […] Read More

A shopping cart company surveyed retail shoppers and discovered that 82% had left a store without purchasing because of bad cart wheels, 97% had spent less money at least once due to the same problem, and 41% had reduced spending because of rusty carts. The B2B customer — the retailer — had never surfaced this. […] Read More

PROS pricing research confirmed that a 1% improvement in price delivers an 11% increase in operating profits. A 5% price improvement on 30% gross margins increases profit by 50%. Most executives spend months on cost-reduction initiatives chasing a 2% improvement while ignoring pricing opportunities worth five to ten times that amount — and they do […] Read More

Harvard professors Kaplan and Narayanan documented what I’ve seen in every transformation I’ve ever led: your top 20% of customer-product combinations generate 150 to 300% of your total profits. That’s not a typo. Everything else combined actively destroys the surplus. MIT research confirmed companies can release up to 38% of avoidable costs simply by realigning […] Read More

MIT documented it. McKinsey confirmed it. HBR published it. And yet most manufacturing organizations are still spreading overhead costs uniformly across their portfolios as if every SKU costs the same to produce, store, administer, and quality-control. They don’t. Complexity costs grow exponentially with each new variant added — and traditional accounting makes every one of […] Read More